How to have those difficult conversations

As a line manager, having difficult conversations with your team is an integral part of your role. It is the key to effective performance management and building team dynamics. Avoiding difficult conversations makes the situation far worse and sets you and your team up for a fall later on.

What we will cover:

• What is a difficult conversation?

• The 6 most challenging HR conversations

• How you can prepare for a tricky conversation

• What key skills do you need